Nhs patient transport telephone number lancashire. 5 days ago · Non-emergency transport servi...

Nhs patient transport telephone number lancashire. 5 days ago · Non-emergency transport service (NEPTS) If you or a family member need to attend a hospital appointment you may be eligible for the non-emergency patient transport service (NEPTS) or the Healthcare Travel Costs Scheme. To find out if you are eligible please contact the local booking centre and they will ask you some questions about your needs. However sometimes travel conditions, distance and accommodating other patients can affect the daily running of the service. The digital map of the hospital provides you with detailed routes and directions to your chosen destination. There are a number of ways you can contact NHS Lancashire and South Cumbria Integrated Care Board. March 2025 - If you do not have a user name and password then please email us at: ptsonline@ambulancetransfers. Jan 28, 2026 · Find out whether you are eligible for free patient transport to attend your hospital appointment and how to book this should you need to. If you require an escort or assistance dog Community patient transport options For patients who are not eligble for NHS transport to and from appointments, it is important to us that you are signposted to local alternative transport providers. For patients living in Cumbria, Lancashire or Merseyside: Further information is available on the Renal dialysis and cancer patients page. uk The telephone is manned between 09. To make a PTS booking please use the relevant telephone number for your area, shown below. The list below gives you details of where they stop at or near RPH and where they terminate. Patients normally arrange their own transport to hospital but you may not feel fit enough to come to hospital by private or public transport. View more information on Patient Transport Services on the NHS website. Read more about the Healthcare Travel Costs Scheme (HTCS), including who's eligible, what the conditions are and how to make a claim. We appreciate that going to hospital can be a worry, and it is really important to us to When you contact us make sure you have your NHS number at the ready – you can get this from your GP or clinic. It may help to have your NHS number with you when you contact them. It may be helpful to look up local transport or parking Official information from NHS about Patient Transport Services Hq including contact details, directions, opening hours and service/treatment details Non-Emergency Patient Transport Service (NEPTS) The Welsh Ambulance Services NHS Trust provide a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. If you cannot attend your appointment at the time you've been given, contact the hospital or clinic to rearrange it. Tell us about your mobility and any other needs you have, such as sight or hearing difficulties, learning disabilities or any medical conditions that affect how you travel. Find which way to go with our digital mapping tool Our digital wayfinding tool, MazeMap, lets you search and find different locations in and around Blackpool Victoria Hospital. We provide non-emergency Patient Transport Service (PTS) for eligible patients in Cumbria, Greater Manchester, Lancashire and Merseyside. Our centralised web booking system is available 24/7 and provides a number of benefits to users including the ability to make a Please refrain from calling the PTS Booking number with issues related to your Online account. This service covers: discharges from wards, urgent care centres and emergency departments non-emergency attendance to and from hospitals, or clinics This is provided by the North West Ambulance Service NHS Trust You can book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow, where you will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment. . NHSmail Partners NHSmail is delivered in partnership between NHS Digital and Accenture. EMED Group provide specialist transport services to improve the wellbeing of our communities and provide access to vital health and care services in the UK. This service is for patients unable to get to or from hospital due to physical or medical conditions. This can often be found on correspondence from your GP or hospital, you can also request it from your doctor’s surgery. Help with travel costs To get help with travel costs, you need to meet 3 conditions: Jul 9, 2025 · Scottish Ambulance Patient Transport Service If you are medically unfit to travel, you should contact the Scottish Ambulance Patient Transport Service. If you require assistance to get to hospital please contact the Patient Transport Service 01772 660011 for advice. It is extremely important to remember to cancel your transport if your appointment is cancelled or rearranged. 00am and 5. If you have requested patient transport but were deemed ineligible, it is important to us that you are signposted to local alternative transport providers. Welcome to the NHS Lancashire and South Cumbria Integrated Care Board (ICB) website. Make sure to answer their questions as accurately as possible. Hampshire patients accessing transport for the first time need to call 0300 123 9833 to create a master record and book your initial appointment. Jul 16, 2025 · North West Ambulance Service provides a non-emergency patient transport service for people who need special support getting to and from their healthcare appointments due to a medical or physical condition. Patient transport service is a non emergency service for people who may need special support getting to and from their healthcare appointments. Our patient transport service (PTS) is a non-emergency service for people who need special support getting to and from their healthcare appointments. Lancashire Teaching Hospitals Services Chief Executive Statement on the new ‘Failure to Prevent Fraud’ offence and other financial crimes against the NHS Chorley and South Ribble District Hospital Emergency Department and UCC information Royal Preston Hospital Emergency Department and UCC information Simple steps to keep you safe during your hospital stay Patient Transport Service (PTS) - North West Ambulance Service (NWAS) Description Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. PALS are here to help you identify what to do, where to go and who to speak to for support. Most people make their own way to hospital appointments by car or public transport, accompanied by a relative or friend. The Patient Experience and PALS Team provides support for our patients, their families and carers. Q2: Do you provide hospital transport under NHS schemes? Once transport has been booked the person will be provided with a booking reference number and telephone details for the transport provider. uk NHS England has a responsibility to ensure that all patients can access good quality GP services and that patients are not refused healthcare following incidents that are reported to the police. As well as our dedicated operational staff, a large number of journeys where patients are able to travel by car are carried out by our dedicated team of Volunteer Car Drivers. uk/pts Can I use the patient transport service? Entitlement to use the service depends on your specific requirements, medical condition […] If you would like to contact NHS Lancashire and South Cumbria Integrated Care Board you can do so by calling 0300 373 3550, emailing lscicb. LANX Private Ambulance Service provides non-emergency transport for NHS, private sector and local councils. contactus@nhs. We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. This service is provided to patients in Cumbria, Lancashire, Greater Manchester, and Merseyside. If you’re not eligible for the service we’ll let you know about alternative transport options as well as information on how to get help with travel costs. Entitlement to transport can depend on your specific requirements, medical condition and mobility. Alternatively, you can contact the ICB’s Patient Experience team at: Post - NHS Lancashire and South Cumbria Integrated Care Board, Patient Experience Team, County Hall, Preston PR1 8XB. Jul 1, 2022 · Integrated care boards (ICBs) replaced clinical commissioning groups (CCGs) in the NHS in England from 1 July 2022. Our dedicated and highly-trained staff use the latest technology and a modern fleet of ambulances to ensure each patient’s Patients and/or relatives of patients are requested to contact their GP or consultant to get information, updates and results GPs can view Pathology results for patients registered at their surgery via their clinical system or the Sunquest ICE system. Leaving the motorway at Junction 8, follow the signs towards Chorley (A6) along a Please refrain from calling the PTS Booking number with issues related to your Online account. Feb 5, 2018 · The Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs. The hospital provides these services for patients living across West Lancashire, Southport and Formby. If you have difficulty using public transport, there is a list of community transport providers below. Why we have a Patient Charter This Patient Charter explains your rights and responsibilities when you use the Patient Transport Services (PTS) of the North West Ambulance Service NHS Trust (NWAS). Designed by a team hosted within the University of Information on our patient transport service, claiming back transport fares and congestion charge payments. Address: Lancashire and South Cumbria Traumatic Stress Service Tudor House 18 Euxton Lane Chorley PR7 1PS From the M61 motorway The site is situated within three-quarters of a mile from Junction 8 of the M61 motorway. Thank You Managing your booking Please have your NHS number to hand. nhs. 00pm, Monday to Friday Official information from NHS about Warrington Hospital including contact details, directions, opening hours and service/treatment details The Online Practice Assessment Record and Evaluation (PARE) has been funded by Health Education England (Northwest and York and Humber) since 2013 as both the definitive healthcare practice placement quality monitoring tool, and as a means of shaping information technology integration and development across healthcare practice learning. Answers to common questions about using patient transport to attend NHS appointments. Whiston Hospital is a state of the art facility offering excellent patient care to patients across Merseyside, Cheshire and beyond. Patients and Passengers: Contact Details and Support. Claiming for hospital transport costs You may be able to claim for the cost of transport to hospital through the Healthcare Travel Costs Scheme (HTCS) if you're referred for specialist NHS treatment or tests. You must first register your details with us over the phone by calling your local patient transport team first. Feedback on patient transport Fill in this short survey to give us your feedback on using the patient transport service Contact Patient Transport Phone: 020 3299 8000 We answer this number Monday to Friday, 9am to 4. Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. 45pm, excluding bank holidays. Patient Transport Services (PTS) are provided for patients whose medical condition means they cannot get to their appointment in any other way. You will need your NHS number and date of birth to login to the Patient Zone. If you ever need to use our service, we hope you find the information contained within this Charter helpful. Leading the way in delivering safe, caring and sustainable healthcare transport services. net, or via the contact us form below. Non-emergency patient transport (NEPT) services play an important role in helping eligible patients travel to, and from, healthcare services where they have a medical need for ambulance transport or require the support of patient transport staff. If you would like to discuss your appointment, please contact the Outpatient team on 01772 524555 or email outpatient@lthtr. We provide the service for patients in Cumbria, Lancashire, Greater Manchester and Merseyside. Patient Transport Service (PTS) - North West Ambulance Service (NWAS) Description Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Helping patients attend their important medical appointments We provide a safe and reliable non-emergency transport service for patients who need medical or clinical support to get to and from their appointments. It may be helpful to look up local transport or parking Feedback on patient transport Fill in this short survey to give us your feedback on using the patient transport service Contact Patient Transport Phone: 020 3299 8000 We answer this number Monday to Friday, 9am to 4. Our Patient Advice and Liaison Service (PALS) is a free and confidential service for anyone who has concerns about aspects of care that you, a friend or family member has received. Before you ring please make sure you have a pen and paper, your NHS number and your appointment details available. You can then use the PTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status. If your appointment is in a hospital or clinic, look up where it is and plan how you'll get there. Welcome to SCAS Patient Hub Please enter your NHS number and date of birth to login: Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. Our telephone lines are open from 08:00 until 20:00, 7 days a week. The Patient Transport Service (PTS) is operated by North West Ambulance Service (NWAS) and provides non-emergency transport to and from the hospital. Award-winning & NHS-approved private ambulance hire UK & Europe. The aim of NEPT services, which are provided by West Midlands Ambulance Service University NHS Foundation Trust, is to provide eligible patients with Guidance on the free non-emergency patient transport service for patients who have a specific medical need and are attending healthcare services. For access to ICE, please contact the Pathology IT department pathologyit@lthtr. Getting to hospital for your appointment If you have a medical need or have limited mobility you can request transport to and from your healthcare appointment by phoning 0300 123 1236 (Charged at local rates from landlines and mobiles) If you are hard of hearing, deaf or speech impaired, you can contact the Service through Text Relay on: 18001-0300 123 1236. Our role as an ICB is to join up health and care services, improve people's health and wellbeing, and make sure everyone has the same access to services and gets the same outcomes from treatment. uk including your patient NHS number (if known), Full Name and Date of Birth, along with a daytime telephone number. Frequently Asked Questions Q1: What is included in your non emergency patient transport in Preston service? A1: Our Non emergency patient transport in Preston includes timely pickups, assistance with mobility, and NHS coordination for all routine medical appointments. To book this service or enquire as to whether you qualify, please contact North West Ambulance Services on 0800 0289 224 Telephone: 0800 032 3240. Guidance on the free non-emergency patient transport service for patients who have a specific medical need and are attending healthcare services. com PLEASE DO NOT USE THIS EMAIL TO SEND BOOKING DETAILS - THEY WILL BE IGNORED We aim to respond within 24hrs but if you need to make a booking for today then please call us on: 0333 456 9991 Then select the option relevant to your service. Bus services serve The Royal Preston Hospital via routes through the local areas. Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Useful Links Support With Travel Costs If you travel to hospital by other forms of transport, you may be entitled to get help with your costs. Their role is to listen to patients and members of the public and use this information to influence change within the health and social care system. The aim of the district nursing service is to provide an easily accessible responsive service, which meets the identified nursing needs of individuals and their carers within their own environment. Transporting over 3000 patients a month, covering Lancashire, Cumbria, Kendal Manchester, Wigan in our dedicated fleet of fully accessible vehicles. The Non-Emergency Patient Transport Service is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments. uk. Patients are registered on the scheme by the submission of a Violence Reporting Form to NHS England, or CCG with Delegated Authority by a GP practice. The North West Ambulance Service NHS Trust (NWAS) is now managing the Patient Transport Service in Lancashire, with the new ‘on the day’ service (covering mainly discharges from the wards, urgent care centres and emergency department) now operational: Monday-Friday including Bank Holidays - 8am-8pm with the last booking being taken at 7pm Saturday Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Use our A-Z of patient services to find out more about what we offer to you as an individual and also to the community as a whole. Welcome to the Lancashire and South Cumbria ICB Formulary This formulary was developed with primary and secondary care clinicians with the aim of harmonising and consolidating the existing local formularies used within the region. Below is some information about finding us whether you are travelling by car or public transport. If you meet certain criteria, you may be eligible for either patient transport or help towards your travel costs. What is this service? EMED Patient Care will be providing non-emergency patient transport (NEPTS) and renal patient transport services across Leicester, Leicestershire and Rutland ICB including the Leicestershire Partnership NHS Trust (LPT) and University Hospitals of Leicester NHS Trust (UHL) from 1st July 2024. Non-Emergency Patient Transport Service (NEPTS) The Welsh Ambulance Services NHS Trust provide a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. We provide Patient Transport Services in Lancashire, Greater Manchester, Merseyside and Cumbria and we have four Contact and Control centres i We employ approximately 800 Staff, 150 call takers, controllers and planners, have around 320 Volunteer car drivers and operate over 320 vehicles. Our Patient Transport Service (PTS) provides NHS-funded transport for eligible people who are unable to travel to their healthcare appointments by other means due to their medical condition. Thank You EMED Group provide specialist transport services to improve the wellbeing of our communities and provide access to vital health and care services in the UK. The number to call is: 0300 123 1236 Text Relay on 18001 03001231236 – for anyone hard of hearing To cancel transport please contact 0800 0323 240 (select cancellation option) or email pts. We’ve been providing non-emergency patient transport services (PTS) covering parts of Cheshire, Warrington and the Wirral since July 2016. Share You and Your GP experiences - If you want to share your experiences with your local Healthwatch, you can get in touch with them. Additional Information Patient Advice and Liaison Service (PALS) Tel: 0151 430 1376 For information and advice about our services, please contact the hospital's Patient Advice and Liaison Service (PALS) on the telephone number above or email: pals@sthk. We aim to: Actively listen and respond to concerns, suggestions or queries to help improve patients’ experiences Provide information on NHS Services Offer advice on the NHS Complaints process and provide information on how to seek independent advice if you wish to make a complaint Feedback your The Patient Advice and Liaison Service (PALS) provides impartial advice and assistance in answering questions and resolving concerns that patients, their relatives, friends, and carers might have when accessing the NHS services provided by Mersey and West Lancashire Teaching Hospitals NHS Trust. Contact us now to get a fast quote on medical repatriation or private event medical cover. Service, List Our Services - A Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust offers a very wide range of services. WHO WE ARE ion non-emergency journeys every year. Booking line: 0800 0323 240Website: nwas. Ormskirk Hospital provides women’s and children’s services, including accident and emergency services, surgery and maternity care. Please note, the cost of calling 0300 numbers is the same as calling a standard landline number. This can be used to notify them of any last-minute changes to their appointment or to contact them in the event of delayed pick-up. NHS Patient Transport is a patient transport service within the East Lancashire Hospital region. G4S Patient Transport Services delivers non-emergency ambulance care across the UK, supporting NHS patients with trained crews and specialist vehicles. Official information from NHS about Chorley and South Ribble Hospital including contact details, directions, opening hours and service/treatment details Health Transportation Group UK (HTG-UK) HTG-UK is the leading provider of specialist transport services, carrying out more than 500,000 journeys on behalf of the NHS every year. Please do not email any patient-identifiable information. Help with travel costs To get help with travel costs, you need to meet 3 conditions: Cheshire, Warrington and Wirral Find out more about the patient transport service contract we provide in Cheshire, Warrington and the Wirral and how to book a journey. Find information and services to help you manage your health. Healthwatch Lancashire Healthwatch is the public voice on health and social care in Lancashire. Non Emergency Patient Transport, enter your GP address in the tool below to find the right contact details for transport in your area. Find out if you’re eligible for patient transport Contact our team to find out if you or your family member is eligible for patient transport. Our contact centre staff should have provided you with the following contact numbers: NHS low income scheme help with healthcare travel costs – 0300 330 1343 Citizens Advice Bureau – 0800 144 88 48 There are also many organisations Telephone directory Home Patients and visitors While You're With Us Telephone directory Patient Transport Service (PTS) - North West Ambulance Service (NWAS) Description Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. cancellation@nwas. We are dedicated to ensuring safe and comfortable patient transport services, with a team of skilled professionals who prioritize patient care above all else. Jun 18, 2025 · The Transport Information Service provides a central contact number for patients across Teesside and Hartlepool, who can't get to a hospital or clinic appointment by public transport or car and need transport from Patient Transport Services. If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS). aeec wjnh qou gdkmntk tgmmwq znzwfsk suxmvpr eidhry qtjg yfcxgh