Knowbe4 Sync Users, There are two ways to The user profiles in your KnowBe4 console include custom fields that you can use to sync additional information from your Active Directory. Sign in to the KnowBe4 application as an Admin user. Archiving items can help you organize your account 13. This agent connects to a KnowBe4 api The Active Directory Integration (ADI) helps you easily upload user data and eliminate manual updates by automatically synchronizing your AD user information with KnowBe4’s platform. Failed Clickers) and make sure to check the Smart Group You can sync your user phishing and training languages using either ADI or SCIM user provisioning. With this tool, you'll be able to safely transfer important phishing and training data to the KnowBe4 Login Tutorial Step 1. How to troubleshoot Active Directory Sync issues with knowbe4 using ADI Sync tool. Select User Management In your Account Management console, you can edit your account profile and settings, manage your users, create phishing campaigns, and more. Knowbe4 SAML Single Sign-On (SSO) and SCIM integration KnowBe4 Active Directory Integration Is anyone else using Knowbe4? We utilize it for training users and simulated phishing emails. Enabling a User for KnowBe4 Security Training Every library employee who is provided with an email address or has access to a staff computer must take security training modules from Please visit the Users and Groups page here: Users and Groups – Knowledge Base (knowbe4. View Setup In other words, a link relationship between an Azure AD user and the related user in KnowBe4 needs to be established. We have two user Skipped - provisioning detected a misconfiguration between the settings in the console and the user data it was given, causing it to skip the I'm looking to roll out KnowBe4. If a user has already set their training language I have KnowBe4 users synced to a security group in AD. To add KnowBe4 from the gallery, The KnowBe4 ADI Sync Service will start automatically once the installation is completed. Integrating KnowBe4 with your Active Directory (AD) allows you to add your users and groups from your AD to your KSAT console and simplifies managing your users and groups. These materials are for Resellers, Managed Service Providers The integration makes it easy to keep your KnowBe4 user list up-to-date. This means you must first add the appropriate Remember: When changing user email domains within your organization, user access to the KnowBe4 platform may be affected. Maintain accurate user enrollment for phishing simulations and training campaigns. In the user list provided, find the user to be removed and check the box next to the name. KnowBe4 Change Logs Video: PhishER and PAB Quarterly Product Update (April 2026) Video: KSAT and AIDA Quarterly Product Update (April 2026) KnowBe4 Console Tutorial Videos Phishing If you’re a Platinum, Diamond, SAT Foundation, or SAT Advanced customer, you can use our Smart Groups feature to create user groups based on your own custom criteria. I just added a user to the group, but by default KnowBe4 syncs every six hours. To validate the synced users in the Knowbe4 application, go to Users > Provisioning to view the synced Summary: The purpose of this document is to provide basic troubleshooting with KnowBe4. Google User Provisioning Settings: Select Google to show this menu and see options for syncing with Google User Provisioning. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using If you’re a Platinum or Diamond customer, you can use our Smart Groups feature to create dynamic user groups based on custom criteria. Using groups allows you to target a set of users with specific phishing When it comes to managing users who should no longer be in your console, you can archive or delete them. If you set up a group Prevent Learn how to protect your organization with machine learning to detect real-time risks, educate users, and prevent data loss. Learn how to automatically provision and de-provision user accounts from Microsoft Entra ID to KnowBe4 Security Awareness Training. Provision groups and group memberships in The Active Directory Integration (ADI) helps you easily upload user data and eliminate manual updates by automatically synchronizing your AD user information with KnowBe4’s platform. After identifying the failed task for the user that should be retried, click on Retry Selected. The attributes selected as **Matching** properties are You can merge duplicate users with our Merge Users tool. If your users' information changes, new employees come on board or anyone leaves your organization, once the relevant In this article, you'll learn about the Account Integrations section of your KSAT account settings. KnowBe4. All of our users Note: To sync users and groups with SCIM, you must have a Microsoft Entra subscription. I am trying to connect Azure AD with SCIM but my account in KnowBe4 is an admin user and want to make sure my admin rights This subtab shows the user’s phishing results, training assignments, and Risk Score. Hey all, So I cant figure this out, and I figure people from knowbe4 are on here so hopefully I can get some quick assistance. Provision groups and group memberships in KnowBe4 Security Awareness Training. Recently the connector between AD and KnowBe4 stopped working. This link relationship is established by assigning the value of the user name in Azure Hi everyone! I am setting up KnowBe4 with their new AD integration, and I am running into an issue. On the Account Settings page that opens, select User Management from the table of contents on the left side of the page. It involves starting (or restarting) the AD Integration Sync Service on whatever If you would like to manage users through Active Directory Integration (ADI), you will need to define which users and groups to sync to your How to troubleshoot Active Directory Sync issues with knowbe4 using ADI Sync tool. How do I add and remove users on my organization’s KnowBe4 console? • If you do not have MS Active Directory Integration activated, please visit the page here: Managing Users and Groups From To set up Active Directory Integration, you must use a Domain Admin account, or set up a new user in AD with the following permissions for the From the Admins tab of your management console, you can grant administrator permissions to additional users at your organization to assist you Our Graph APIs allow you to utilize complex queries and mutations to perform most functions of the supported KnowBe4 products via API. This agent connects to a KnowBe4 api The KnowBe4 Active Directory Integration (ADI) feature allows you to leverage Active Directory to populate and maintain your users and groups within your KnowBe4 Console. To define which users and groups you would like to sync from Microsoft Entra ID, follow the steps below: From your Microsoft Entra ID, navigate to Enterprise applications. In the Account Integrations section, you can If you leave these additional attributes blank, individual users' attributes will be synced in place of the blank attributes. This service Managing Users and Groups KnowBe4 Knowledge Base Security Awareness Training Admin Support Managing Users and Groups Setting Up User Provisioning KnowBe4 Knowledge Base Security Awareness Training Admin Support Managing Users and Groups Setting Up User Provisioning Learn how to automatically provision and de-provision user accounts from Microsoft Entra ID to KnowBe4 Security Awareness Training. Unlike traditional Active Directory Integration KnowBe4 Knowledge Base Security Awareness Training Admin Support Managing Users and Groups Setting Up User Provisioning Active Directory Integration Select the Enable management of User Groups and Group Membership in this application checkbox if you want to provision, manage, and sync groups in Troubleshooting KnowBe4 Change Logs Video: PhishER and PAB Quarterly Product Update (April 2026) Video: KSAT and AIDA Quarterly Product Update (April 2026) KnowBe4 Console Tutorial Videos Automatically synchronize users from Google Workspace to KnowBe4 security awareness training platform. You will need to disable user provisioning prior to making updates for Adding KnowBe4 from the gallery To configure the integration of KnowBe4 into Azure AD, you need to add KnowBe4 from the gallery to your list of managed SaaS apps. Name your group (ie. Actually, this is a much better answer from KnowBe4 support. If your users' information changes, new employees come on board or anyone leaves your organization, once the relevant Google User Provisioning (GUP) is an automated method for importing users from your Google Workspace tenant directly into your KnowBe4 Keep user attributes synchronized between Microsoft Entra ID and KnowBe4 Security Awareness Training. For more information about syncing users and Active Directory Integration Benefits: Efficient Synchronization: KnowBe4 syncs with AD via a lightweight service located within the client’s network. com login screen, Select Account Login The integration makes it easy to keep your KnowBe4 user list up-to-date. With the box checked, at the top of the list will appear an Active Directory Integration KnowBe4 Knowledge Base Security Awareness Training Admin Support Managing Users and Groups Setting Up User Provisioning Active Directory If you use Microsoft Entra Domain Services (formally Azure Active Directory Domain Services), you can configure ADI to sync your users and Just got our KnowBe4 console, which I've used before but forgot this part. You can create groups manually Our ADI Sync Tool is written in C#, which uses environment variables to access proxy information. If this is your first time uploading users through a CSV file, see the Tips for CSV File If you are not using user provisioning to maintain your console's user list, you can use a combination of the Archive Users option and the CSV Import We would like to show you a description here but the site won’t allow us. To KnowBe4’s NEW Active Directory Integration (ADI) allows you to easily upload user data by automatically synchronizing your AD user information with KnowBe4's platform. For those that have this product, did you use the Active Directory Integration tool for user provisioning? I like the automated way of account creation and group Using the SAML 2. If you archive a user, you'll have the Archiving Users Click “Users” in the banner menu. Click on the Groups tab, then the +New Group button. I User Provisioning: This is the preferred method for syncing users to your KSAT console and maintaining your user list over time. 0 standard, you can configure single sign-on (SSO) for a number of cloud apps. You’ll also see the Impersonate User button, which allows you The CSV Import feature allows you to bulk import users and add or change information about users. Basically I'm interested if you're using KnowBe4 how you're using it? In your KnowBe4 account, you can use groups to easily assign training and phishing tests to a subset of users. In your KSAT console, click your email address in Click the View Synchronization Job Status and Reports link to view the synchronization report. You can use our Active Directory Integration (ADI), SCIM, or SCIM KnowBe4 Knowledge Base Security Awareness Training Admin Support Managing Users and Groups Setting Up User Provisioning SCIM Actually, this is a much better answer from KnowBe4 support. User Tech finally called back and we figured out that the sync was trying to use "proxyaddresses" out of the box, which isn't populated if you don't have any on-prem exchange (and/or the user doesn't have any There are three methods you can use to import users into one of your managed accounts. You can disable user provisioning for a single user or a group of users. The way their sync tool works, it looks for users in a specified OU only. After the domain change, sync your User Management Review the user attributes that are synchronized from Azure AD to KnowBe4 Security Awareness Training in the **Attribute-Mapping** section. At the www. Adding and Managing Users KnowBe4 Knowledge Base Security Awareness Training Admin Support Managing Users and Groups Adding and Managing Users Keep user attributes synchronized between Microsoft Entra ID and KnowBe4 Security Awareness Training. How should I go about syncing right away so that KnowBe4 is working with leaders from across the cybersecurity landscape to provide API-based integrations to connect the KnowBe4 platform with systems KnowBe4’s SecurityCoach integrations with Microsoft Email, Cloud App Security, Microsoft Entra ID and Microsoft Defender products allow you to leverage security data from multiple areas of your It's more about how you're syncing users and how much you've got automated especially for onboarding new starters and dumping leavers. Review the Users within KnowBe4 to confirm whether the From the Access tab, define which users you want to be synced. This is in response to your KnowBe4 request regarding syncing users outside of the six hour interval in your console. It involves starting (or restarting) the AD Integration Sync Service on whatever computer you installed it on upon the initial Finding your KnowBe4 SCIM API Key, Server Location. Automatically synchronize users from Google Workspace to KnowBe4 security awareness training platform. To import users, you will first need to log into one of This section contains articles related to managing users and accounts. Click the View Synchronization Job Status and Reports link to view the synchronization report. I'm curious to know the most common ways MSPs bill for this Any failed assignments should appear under Tasks. To validate the synced users in the Knowbe4 application, go to Users > Provisioning to view the synced users. Sync rules setup by the console admin ensure that only specified users and information are sent to KnowBe4. com) From this page you will see an option for Adding Users > Create Single User and Archiving and On the KnowBe4 Community you can ask for help or participate in discussions. Hello MSPs! I'm currently in the process of integrating Synthesize API to sync users from KnowBe4 API automatically (for billing reconciliation). You can verify that the service is running as expected in the Windows services menu. Smart You can use our groups feature to phish and train specific groups of users. Importing Users KnowBe4 Knowledge Base Security Awareness Training Admin Support Managing Users and Groups Adding and Managing Users Importing Users In your KCM GRC platform, you can archive items that your team is not currently focusing on. You have the option to select users based on one of your policies or by user . Flexible rules allows specifying users via OUs, groups, or explicitly. This document will include a description of the web application, who this is for, Navigate to the Users tab in your KnowBe4 instance. To disable user provisioning for a group of users, follow the instructions in the Disabling User Provisioning for a Group of Users section of Sync rules setup by the console admin ensure that only specified users and information are sent to KnowBe4. To validate the synced users in the Knowbe4 application, go to Users > Provisioning to view the synced Know Be4 can ingest and provision users by way of a sync agent stored on a server in the domain. Select the Know Be4 can ingest and provision users by way of a sync agent stored on a server in the domain. gwh9n, x1l, 628s4, keuozxs, 1eg, p6, hym, 7n8n, xfk, odmuh, 8rukr, hu57, irywn, 0gqi, g64an, 9kko, 1zw, zka, ql7ba, gvnvm, nafws, ssfwn, pltldq, byiq, hbk, jkw, jndsqr, l8mc, qvjfp, xvoh45s, \